Do Values matter?
The question “How should Paces be, that parents will invite us into their lives?” has intrigued me before. In essence, this is a question about our Values.
How we present ourselves, how we are perceived, of course, matters. Customer satisfaction is crucial. Similarly, there can surely be no need to argue that we should comply with our statutory responsibilities. Likewise, that we should be well-run, aspiring to excellence in our services, needs no emphasis.
In recent weeks, I have been pre-occupied researching, considering and drafting a Governance Framework. Governance is commonly defined in several ways, mostly deriving from notions of management control.
Is Good Governance enough? Or being well managed? Do Values matter?
And if so, what should these be in a conductive education organisation?
I'd welcome your thoughts as I try to set something out for Paces.